Last updated: February 3, 2026
This Privacy Policy is provided by Dolphin Box.
Welcome to Dolphin Box, an Android application designed to track packages and manage warehouse logistics. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.
The App is primarily directed to users in the United States. If you access the App from outside the United States, your data may be transferred and processed as described in Section 9.
We collect information that you provide directly to us, including:
Account Information: When you create an account, we collect your name, email address, phone number, and other contact information.
Package and Logistics Data: We collect information about packages you track, including tracking numbers, shipping details, warehouse inventory, and related logistics information.
Approximate Location: We may collect approximate (non-precise) location information when you use certain features that require it (e.g. to show delivery areas or regional settings). We do not collect precise or continuous location data, and we do not track your location in the background or when the app is closed.
Device Information: We may collect information about your mobile device, including device type, operating system, unique device identifiers, and mobile network information.
Usage Information: We collect information about how you use the App, including features accessed, time spent on the App, and interaction patterns.
We use the information we collect to:
Provide, maintain, and improve our services, including package tracking and warehouse management features.
Process and manage your account and transactions.
Send you technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and requests.
Monitor and analyze trends, usage, and activities in connection with our services.
Detect, prevent, and address technical issues and fraudulent or illegal activity.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
With Your Consent: We may share your information with your consent or at your direction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
You have certain rights regarding your personal information, including:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-Out: You can opt out of certain communications from us by following the instructions in those communications.
To exercise these rights, please contact us at contact@dolphinbox.com.
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@dolphinbox.com.
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites or services you visit.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. To exercise these rights, please contact us at contact@dolphinbox.com.
If you have any questions about this Privacy Policy, please contact us. We respond to privacy inquiries at the email address below: contact@dolphinbox.com